Privacy Policy

Here at fragramo.com, we highly value and respect the privacy of our users, and understand the significance of conserving the privacy of all personal information provided to us. The fragramo.com Privacy Policy is in affiliation with the websites Terms and Conditions, which we take seriously. The personal information collected on fragramo.com is solely for the purpose of order processing, customization of a users shopping experience, and to pass along special offers and discounts to our members.

Users of fragramo.com are required to provide us with the following information: If the person purchasing the item is also the recipient, we will need:
Customer First and Last name
Customer Mailing Address
Customer Telephone Number
Customer E-Mail (For confirmation purposes)
Customer Billing Information (Credit Card Number, Expiration Date, and Billing Address)
Any related promotional/discount
If the person purchasing the item differs from the recipient, we will need:
Payer First and Last name
Payer E-Mail (For confirmation purposes)
Payer Billing Information (Credit Card Number, Expiration Date, and Billing Address)
Any related promotional/discount
Along with:
Recipient First and Last name
Recipient Mailing Address
Membership information for promotions and mailings may be provided voluntarily:
Member First and Last name
Member Mailing Address
Member E-Mail
Member Birthday
Member Gender

WHAT ARE YOUR RIGHTS?

You have the right to request information about the personal data we hold on you. If your data is incorrect, incomplete or irrelevant you can ask to have the information corrected or removed. Annually, you also have the right to request written documentation on the personal information we have regarding you on our account files. To request this document please write in to Fragramo Customer Service. You can withdraw your consent to us using the data for marketing purposes at any time (i.e., sending catalogues, Newsletters or offers). You can contact us in writing to fragramo.com

Email to: Info@fragramo.com

Attn: Privacy Policy

WHO HAS ACCESS TO THE DATA?

We do not sell your information to third parties. We do, however, share data with third parties when necessary to fulfill a transaction, complete a service, for administrative purposes, or when required by law. Any data that is forwarded to third parties is used to meet Fragramo's commitments to you. Fragramo may also supply your personal data to organizations such as credit reference or debt collection agencies for the purposes of credit checks, identity checks, monitoring credit rating and debt collection. Additionally, we will share your data if such sharing is required by law or to protect against potential or suspected fraud. Also, if Fragramo undergoes a merger, corporate reorganization, or all or part of our assets are sold or acquired by another party, your personal data may be shared. If you do not want us to share your personal data in these manners, please do not provide it to us.

Membership information is applied exclusively for the purpose of order processing, special offerings, and discounts. Member information provided to us is used only by us, and fragramo.com guarantees the privacy and exclusivity of such information. Members and customers are not obliged to sign up for promotions, and may choose to opt-out of the fragramo.com mailing list at their digression. At fragramo.com, we do not collect or keep any payment information provided to us if the order is cancelled or left incomplete, nor do we collect or keep payment information from previous purchases.

fragramo.com members are provided with the option to receive a notification upon any change to our Privacy Policies and/or general Terms and Conditions. A link to our Privacy Policies and general fragramo.com Terms and Conditions will be e-mailed to gift-recipients. An option to opt-out of our mailing list will also be provided to gift-recipients.

Although fragramo.com does not dispense any customer or member personal/payment information to any third parties, a successor of our company is not acknowledged as a third party. In the case of an alliance, association, sale, or change of possession in partially or entirety of fragramo.com’s business, one of the features that will be relegated is the information collected from members and customers. In the event of such a mergers, sale, or change of possession, the Terms and Conditions of these Privacy Policies will remain intact and absolute. In which case, customers and members will continue to have the right to opt-out the mailing list or sharing personal information.

Any information provided to fragramo.com may be revealed if we believe: (a) unveiling to be in compliance with any law, arrangement, or government appeal, or to fulfill a judicial case, (b) disclosure is required or applicable to the operation of this website, (c) the assurance of interest or possessions of fragramo.com, its users, providers, sponsors, licensors, and merchants is necessary.

HOW DO WE PROTECT YOUR DATA?

No data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you understand that any information that you transfer to us is done at your own risk. That said, once we receive your transmission, we have technical and organizational measures in place to help protect your data from loss, manipulation, unauthorized access, etc. We continually adapt our security measures in line with technological progress and developments. At fragramo.com we protect your data using encryption using Secure Sockets Layer (SSL). SSL is a function that encrypts all information sent between buyer and seller, including card information, so that card details cannot be read by external parties. For card purchases we work with an authorized payment agent that helps us to check directly with your bank that the card is valid for purchases. Our payment agent processes your card details in line with the PCI DSS requirements. When you pay by card we reserve the right to carry out an identity check